Who It’s For: Video surveillance is primarily used by insurance companies, claims adjusters, lawyers, third party administrators, risk management teams, hospitals, and other self-insured companies to identify and dispute fraudulent and/or exaggerated insurance claims related, but not limited, to insurance fraud, personal injury, workers compensation, medical malpractice, slip and fall, automobile negligence, property damage, disability, and other similar civil litigation.  Video surveillance is also used to validate the severity of a claimant’s injuries to determine whether he or she is worthy of the proposed settlement amount.

What We Do: Our team works with you to identify your unique needs related to the case.  We set a budget, outline a plan, and determine optimal scheduling times to secure the greatest chance for capturing the desired activities.  We perform background searches and due diligence prior to entering the field to ensure we are arriving at the best possible location to follow the claimant throughout their daily activities.  Our goal is to optimize our time in the field in order to deliver superior results using the most cost-effective method.

What To Expect: Expect to be in close communication with our team as we outline a plan of action and conduct the case.  We will adapt to your level of interest to provide you with daily updates as well as a detailed report at the end of the investigation.  You will receive a DVD copy of the video surveillance along with a detailed minute-by-minute hardcopy report with color photography.  We will also provide a digital version of the report per your request.

Who It’s For: Activity checks are a cost-effective, one-day video surveillance used to gain additional information about a claimant as well as identify whether or not a full-length surveillance is necessary.  Activity checks are primarily used by insurance companies, claims adjusters, lawyers, third party administrators, risk management teams, hospitals, and other self-insured companies to identify and dispute fraudulent and/or exaggerated insurance claims related, but not limited, to insurance fraud, personal injury, workers compensation, medical malpractice, slip and fall, automobile negligence, property damage, disability, and other similar civil litigation.

What We Do: Similar to a video surveillance (see service above), our team works with you to identify your unique needs related to the case.  We set a budget, outline a plan, and determine optimal scheduling times to secure the greatest chance for capturing the desired activities.  We perform background searches and due diligence prior to entering the field to ensure we are arriving at the best possible location to follow the claimant throughout their daily activities.  Our goal is to optimize our time in the field in order to deliver superior results using the most cost-effective method.  If a claimant is not home during the activity check, we can talk to the neighbors to determine the claimant’s daily routine, whereabouts, and current location.  Due to the highly sensitive nature of the case, we use cover-ups and back stories to ensure the confidentiality of your case is protected.

What To Expect: Expect to be in close communication with our team as we outline a plan of action and conduct the case.  At the end of the investigation, you will receive a DVD copy of the activity check along with a detailed minute-by-minute hardcopy report with color photography.  We will also provide a digital version of the report per your request.

Who It’s For: Still photography is most commonly used to document all aspects related to an accident scene.  Examples of still photography assignments include accident scenes (location and damage), car damage, slip and fall environment, and property damage.  Still photography helps paint a clearer picture for our clients to identify fault, liability, and extent of injury/damage.  Oftentimes claims have been falsified or grossly exaggerated to sue for a greater settlement.

What We Do: Depending on the assignment, our team will work with you to identify the needs pertaining to your unique case.  In some cases, immediate assistance is required on the accident scene and we will work with you to get an investigator on the scene as soon as possible.  Not only will we take photos of the scene, but we will create a detailed diagram of the scene including structures, obstructions, debris, witness locations, and related distances for the previously mentioned items.  In addition to documenting the scene, our team will canvas the area to identify security cameras in the vicinity which may have captured the accident as well as interview drivers, passengers, witnesses, police officers, and local store employees for additional information to strengthen your case.

What To Expect: Expect to receive a report including photos of the scene as well as a detailed diagram of the scene including structures, obstructions, debris, witness locations, and related distances for the previously mentioned items.  The report will also include the location of any security cameras in the vicinity which may have captured the accident as well as statements from drivers, passengers, witnesses, police officers, and local store employees for additional information to strengthen your case.  We will also provide you with a weather report from the day of and day prior to the accident.  At the end of the assignment, you will receive a hard copy of the photos along with a DVD or digital version with the evidence obtained.

Who It’s For: Recorded statements are primarily used by insurance companies, claims adjusters, lawyers, third party administrators, risk management teams, hospitals, and other self-insured companies to develop a more complete understanding about an incident from an unbiased third-party.  Most recorded statements are used for automobile accidents, slip and falls, and alive and well checks (see service below).  Statements help paint a clearer picture for insurance companies to identify fault, liability, and extent of injury/damage.  Oftentimes claims have been falsified or grossly exaggerated to sue for a greater settlement.

What We Do: Depending on the assignment and available information, our team will work with you to identify the needs pertaining to your unique case.  In some cases, we may need to locate potential witnesses prior to entering the field as well as perform due diligence to ensure the witness is available to speak with and knowledgeable of the incident.  If the witness does not speak English, we will assign one of our bilingual investigators to interview the witness in their native language and translate the conversation into English.  We will contact the witness on your behalf and schedule an appropriate time to record the statement.  All statements will be recorded over a secure phone line or in person.

What To Expect: Expect to receive a DVD including the recorded statement and a signed release form indicating that the witness was aware of the incident, provided truthful information, and agreed to be recorded.

Who It’s For: Background searches are used for a variety of reasons. While our most common reason for performing background searches is to complete due diligence in conjunction with additional investigative services, background searches are often requested by insurance companies, claims adjusters, lawyers, third party administrators, risk management teams, hospitals, and other self-insured companies to collect more information about a claimant and assess his or her criminal history.  Insurance companies use background searches to identify any criminal activity, fraudulent claims, accidents, tickets, etc. to assess the history of the claimant and determine if this behavior is characteristic of the claimant’s past.  Background searches are also used to identify previous known addresses so that proper criminal searches can be performed in those counties as well.

What We Do: Background searches are conducted through a variety of accurate and current online databases as well as generalized internet research, social media searches, and on-site courthouse research.  Although some information may be public, our team is skilled at locating the tiniest of details and leveraging piecemeal information to draw accurate conclusions about a claimant’s past. Background searches are extensive and vary depending on the client’s wants and needs.  Examples of information identified may include:

• Basic Information: name, aliases, name changes, addresses, phone numbers, date of birth, social security number, marital status, etc.
• Criminal & Civil History (county, state, and federal level)
• Registered Vehicles & Driver’s History (accidents, tickets, etc.)
• Worker’s Compensation & Disability Claims
• Credit History
• Property Ownership, Landlord References, Evictions, Liens, & Judgements
• Tax Records & Bankruptcies
• License & Certification Verification
• Employment History & Verification
• Education History & Verification
• Reference Verification

Depending on your specific needs, we will identify which searches should be performed and utilize the information gathered to further investigate areas in question.  We believe this approach yields the best results and utilizes the most cost-effective methods.

What To Expect: Depending on the search, expect to receive a copy of the results as well as our professional opinion relating to the search.  We do not simply hand over the results, but rather take the time to read, review, and properly explain what the report is saying.

Who It’s For: Social media searches are used for a variety of reasons. While our most common reason for performing social media searches is to complete due diligence in conjunction with additional investigative services, social media searches are often requested by insurance companies, claims adjusters, lawyers, third party administrators, risk management teams, hospitals, and other self-insured companies to collect more information about a claimant, assess his or her character, and identify any photos, videos, or status updates which may lead the public to believe that the claimant is not hurt.  Social media searches are also an effective way in locating a claimant’s whereabouts.  Insurance companies and lawyers hire investigators to complete this service since it is not suggested that they complete this service on their own.

What We Do: Our investigators are skilled at digging through social media websites to extract relevant and accurate information displayed on the web.  Our searches include, but are not limited, to Facebook, Twitter, LinkedIn, Instagram, Pinterest, Google+, Google Search, Bing Search, Deep Web, Archived Web, etc.  We consolidate the information obtained from a variety of platforms to produce a report that is detailed and comprehensive regarding your claimant.  Social media searches are usually performed as due diligence in addition with another service such as video surveillance or activity checks.

What To Expect: Depending on the search, expect to receive a copy of the results as well as our professional opinion relating to the search.  We do not simply hand over the results, but rather take the time to read, review, and properly explain what the report is saying.

Who It’s For: Skip traces and locates are primarily used by insurance companies, claims adjusters, lawyers, third party administrators, risk management teams, hospitals, and other self-insured companies to locate various people related to their case including, but not limited, to clients/claimants, witnesses, physicians, property owners, etc.  Oftentimes skip traces and locates are used to find individuals who have skipped out on legal or financial obligations, defendants who have missed court appearances or skipped bail, individuals who need to be served with legal documents, or missing persons on behalf of a debtor.

What We Do: We utilize various background searches and social media searches (see services above) to locate the subject’s name, address, phone number, and/or place of employment.  We do not simply hand over the information to you, but rather test the information to ensure that the phone number is working, address is correct, and subject is where we believe them to be.

What To Expect: Expect to receive the information requested (e.g., name, address, phone number, etc.) as well as our verification of the information via a pre-text or alternative method to ensure that the subject has not moved or changed numbers since the information was published in the background search reports.

Who It’s For: Alive and well checks are used by insurance companies, claims adjusters, lawyers, third party administrators, risk management teams, hospitals, and other self-insured companies to ensure that the person they are paying is the correct person.  Families, friends, and assisted-living employees may be collecting claims long after the claimant has passed away.  Alive and well checks are completed to ensure that the claimant is indeed receiving their settlement as well as aware that the funds are being paid out.

What We Do: Our investigators will locate the claimant and go to the residence to verify that the claimant is alive, well, and knowledgeable of the funds being received.  Our investigator will confirm the identity of the person via a government-issued photo identification as well as through a brief interview about personal history, claim information, etc.  The investigator will take a photo of the person to document their existence as well as document notes from the interview and complete a report.  The claimant will be required to sign a form evidencing that he or she is the person who they claim to be, that the information they provided to the investigator is true, and that the funds are properly being distributed to them.

What To Expect: Expect to receive a report documenting the interview as well as a picture of the claimant and signed release form.  The report will include information that verifies the claimant’s identity as well as any other valuable information such as upcoming medical appointments which can be used for future investigative efforts.

Who It’s For: Pre-employment background investigations are used by employers interested in screening prospective employees prior to hiring.  Employers use pre-employment background investigations to investigate prospects for criminal activity, lawsuits, fraud, etc.  Pre-employment background investigations are also used to verify resume information such as employment history, education, certifications, and references.

What We Do: Similar to background searches and social media searches (see services above), pre-employment background investigations are conducted through a variety of accurate and current online databases as well as generalized internet research, social media searches, and on-site courthouse research.  Although some information may be public, our team is skilled at locating the tiniest of details and leveraging piecemeal information to draw accurate conclusions about a claimant’s past. Pre-employment background searches are extensive and vary depending on the client’s wants and needs. Examples of information identified may include:

• Basic Information: name, aliases, name changes, addresses, phone numbers, date of birth, social security number, marital status, etc.
• Criminal & Civil History (county, state, and federal level)
• Registered Vehicles & Driver’s History (accidents, tickets, etc.)
• Worker’s Compensation & Disability Claims
• Credit History
• Property Ownership, Landlord References, Evictions, Liens, & Judgements
• Tax Records & Bankruptcies
• License & Certification Verification
• Employment History & Verification
• Education History & Verification
• Reference Verification

What To Expect: Expect to receive a copy of the report as well as our professional opinion relating to the pre-employment background investigation.  We do not simply hand over the results, but rather take the time to read, review, and properly explain what the report is saying.

Who It’s For: Tenant screening are background investigations used by homeowners, landlords, management companies, and real estate agents interested in screening tenant prior to renting or selling.  Tenant screening background investigations are used to investigate tenants for criminal activity, lawsuits, fraud, property ownership, evictions, liens, judgements, bankruptcies, etc.  Tenant screenings are also used to identify employment history (to ensure the tenant can pay the rent/mortgage) as well as credit history.

What We Do: Similar to background searches and social media searches (see services above), tenant screening background investigations are conducted through a variety of accurate and current online databases as well as generalized internet research, social media searches, and on-site courthouse research.  Although some information may be public, our team is skilled at locating the tiniest of details and leveraging piecemeal information to draw accurate conclusions about a claimant’s past. Tenant screening background investigations are extensive and vary depending on the client’s wants and needs. Examples of information identified may include:

• Basic Information: name, aliases, name changes, addresses, phone numbers, date of birth, social security number, marital status, etc.
• Criminal & Civil History (county, state, and federal level)
• Registered Vehicles & Driver’s History (accidents, tickets, etc.)
• Worker’s Compensation & Disability Claims
• Credit History
• Property Ownership, Landlord References, Evictions, Liens, & Judgements
• Tax Records & Bankruptcies
• License & Certification Verification
• Employment History & Verification
• Education History & Verification
• Reference Verification

What To Expect: Expect to receive a copy of the report as well as our professional opinion relating to the tenant screening background investigation.  We do not simply hand over the results, but rather take the time to read, review, and properly explain what the report is saying.